Delivery Duration (ETA)
West Malaysia (Express)
* Free shipping with purchase of RM 200 and above.
3 - 5 working days
East Malaysia (Express)
* Free shipping with purchase of RM 800 and above.
3 - 7 working days
7 - 21 working days
Rest of the World (Standard)
20 - 45 working days
We ship orders Monday through Friday (excluding Public Holidays).
Please refer to the table above for orders that are eligible for free shipping.
Orders will be delivered to street addresses. P.O.Box addresses are not accepted.
Deliveries will be performed by various professional courier companies engaged by The Living Essence.
Please note that you will have to sign for your order. If you are unavailable at the time of delivery, the item will be couriered to you the next day. Please call the assigned logistic company and provide your tracking number to arrange for a re-delivery.
If you are not at the delivery address at the time of delivery, the assigned logistic company will provide a notification card advising you of the process for re-delivery. If three attempts (total) are made to deliver your order, it will be returned to us. Re-delivery will be at the expense of the customer.
We will not be responsible for orders signed for by someone other than the designated recipient.
Tracking number will be sent to your e-mail when the package ships. You may track your delivery status via the box provided at below.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that I have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Orders shipped to regions outside of Malaysia may be subject to customs duties, taxes and fees levied by the destination country. These fees are not included in the price of Young Living products.
Please check with your country's laws and legislations, rules, policies and procedures before completing your purchase.
Updated by TheLivingEssence.com Admin on Jun. 24, 2019